Free delivery on orders above ₹200 in your city Call to order: +91 6307209107
Policy

Terms & Conditions

Last updated: 13 August 2026

Welcome to Monu Enterprises ("we", "us", "our"). These Terms & Conditions govern your use of our website https://monuenterprises.online and any purchase you make from us. By accessing this website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use this website.

1. About Us

Monu Enterprises is a Udyam-registered Micro Enterprise (Udyam Registration No. UDYAM-UP-26-0041284) engaged in the sale and delivery of purified drinking water bottles and jars (500ml to 19L). Registered office: H.No. 0, Barati Nagar, Lalauli Road, Bindki, Malwan, Fatehpur, Uttar Pradesh — 212635.

2. Eligibility

You must be at least 18 years old, or place orders under the supervision of a parent/guardian, to use this website and make purchases. By using this site you confirm that the information you provide during registration and checkout is accurate and belongs to you.

3. Products & Pricing

4. Orders & Acceptance

Placing an order on this website constitutes an offer to purchase. An order is confirmed only once you receive an order confirmation from us (on-screen and/or via email/SMS). We reserve the right to refuse or cancel any order due to product unavailability, errors in pricing or product information, or suspected fraudulent activity — in such cases, any amount already paid will be refunded as per our Refund Policy.

5. Payments

We accept payments via Cash on Delivery and online payment methods (UPI, debit/credit card, net banking) through our authorised payment gateway partner(s). Online payments are processed securely by third-party payment processors; we do not store your card or bank details on our servers.

6. Delivery

Delivery timelines, areas served, and charges (if any) are described in our Shipping Policy. Delivery estimates are approximate and may vary due to factors outside our control.

7. Cancellations, Returns & Refunds

Cancellation eligibility, return conditions, and refund timelines are described in our Refund Policy, which forms part of these Terms.

8. User Accounts

When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. Notify us immediately at monuenterprises511@gmail.com if you suspect unauthorized use of your account.

9. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Monu Enterprises unless otherwise stated, and may not be copied, reproduced, or used without our prior written consent.

10. Limitation of Liability

Monu Enterprises shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or delayed/failed delivery due to circumstances beyond our reasonable control (e.g. natural disasters, transport disruptions, or third-party service failures).

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Fatehpur, Uttar Pradesh.

12. Contact Us

For any questions about these Terms & Conditions, please contact us: